Have questions about our services, ordering process for menswear, in-store suit and tuxedo returns, or anything else? You’ll find helpful answers here to guide you through every step.
If you don’t find what you’re looking for, just reach out—we’re always happy to assist!
Walk-ins are welcome, but we highly encourage you to make an appointment so we can provide you with more personal attention. Make your appointment online now >
Appointment Only for the following appointments:
Yes. We require half down to order any special order. Items must be paid in full before being picked up.
All sales are final. Deposits are non refundable. Deposits on special orders are non-refundable and non-transferrable.
Yes, we do accept professional measurements taken elsewhere. For all dress-related measurements, A Bride’s Choice is not responsible for the fit or size of the dress when it arrives in our store. Alterations are offered at an additional cost to properly fit you to your dress. For tuxedo measurements, A Bride’s Choice is not responsible for the fit of your tuxedo when it arrives in our store. We are able to take care of minor alterations (i.e., hem length and coat sleeve length). For all other sizing issues, we are able to reorder items as needed; shipping charges for reordered items are at the renter’s expense. We ask that you try on your tuxedo by 4 pm ET on the Thursday of wedding week to ensure delivery time on any potential reorders.
All sales are final. Since our dresses and accessories are sold off the rack, we do not accept returns or exchanges. Please be sure to try on your selections carefully or ask us any questions before purchasing.
We are no longer placing special orders. All items are available only as shown in our current inventory.
We accept major credit and debit cards, cash, and check. Payment is due at the time of purchase.
We no longer provide alteration services in-house. However, you can call us anytime for recommendations of trusted local seamstresses we’ve worked with to help you get the perfect fit.
Our advice is to always ask a potential seamstress if they have experience working with a bridal gown within the last 3-5 years. If they have, they should be up to date on the latest trends and materials used.
Timelines will differ with each seamstress but a great rule of thumb to begin wedding dress alteration work is 2-3 months before the event date. For all other work, allowing 3-6 weeks before the event date is sufficient.
Again, timelines will be dependent on the event date and the type of dress or project they are working on.
A few store policies to note: